Client Policies & Guidelines
Welcome to The Legacy Project by Samma Charles/
Acceptance into the Project is by invitation only. These policies exist to protect both the artist and the client, and to preserve the integrity of the work.
Eligibility
Only accepted applicants may book.
Acceptance does not guarantee future availability.
Clients may be removed from the invite list at the studio’s discretion.
Deposits & Booking
A non-refundable deposit of $500 / £300 per session is required.
Deposits secure the appointment date, not the overall project.
Deposits must be paid within 24 hours of being offered dates.
Appointments are typically offered 3–6 months in advance.
Cancellations & Rescheduling
You have 48 hours from paying your deposit to cancel or reschedule without penalty.
After this period, deposits are forfeit.
No-shows result in immediate removal from the Legacy client list.
Rescheduling is not permitted except in extreme cases, at the studio’s discretion.
Creative Control
All designs are created exclusively by Samma Charles.
You are not required to bring an idea. Minor suggestions may be considered.
If a design is rejected, the studio may reschedule or withdraw the client from the Project.
Sessions
Sessions are booked as half-day or full-day only.
Breaks are allowed at any time.
Clients are encouraged to bring snacks; meals are provided by the studio.
Photography & Documentation
Photography is mandatory for all Legacy Project sessions.
Images may be used for marketing, exhibitions, publications, and archival purposes.
Clients who refuse photography will be withdrawn from the Project
(exceptions may be made for intimate or private reasons).
Payments
The balance is due on the day of the session.
Accepted methods: Square (all major cards) or cash.
Tipping is optional; it is neither expected nor required.
Aftercare & Touch-Ups
Aftercare instructions are provided in person and via email.
Touch-ups are free within the first 3 months unless the issue is due to negligence (e.g., sunburn, poor aftercare).
Client List & Inactivity
Extended inactivity may result in removal from the Legacy client list.
Clients who abandon projects or ignore outreach will be removed.
Exceptions are made for long-term or trusted clients who maintain communication.
Tattooee Guidelines
Following these steps helps us create at the highest level and ensures the best healing possible:
Begin moisturizing the area 2 days before your appointment.
Increase your water intake in the days leading up to the session.
Avoid alcohol for 36 hours before your appointment.
Avoid marijuana beforehand — it increases pain sensitivity.
Eat a hearty breakfast on the day of your tattoo. Bring lunch or prepare to order in.
During the tattoo, sit still and relax the area being worked on.
Follow the aftercare instructions provided by your artist — not Google.
Final Note
The Legacy Project exists to create timeless, large-scale works of art.
By booking, you confirm your acceptance of these policies and agree to uphold the standards of the Project.