Studio Terms & Conditions

These terms apply to all bookings made with Samma Charles Art Studios and its artists. By confirming your appointment and paying your deposit, you agree to the following policies.

1. Booking & Deposits

• A non-refundable deposit is required to secure all appointments.

• Deposit amounts vary by artist. Please refer to your invoice for details.

• Deposits secure your appointment date and time, not the overall project.

• Failure to pay the deposit by the deadline will result in the appointment being released.

2. Cancellations & Rescheduling

• Deposits are non-refundable under any circumstances.

• Cancellations or postponements may result in forfeiture of all monies paid.

• Rescheduling policies vary by artist. Please refer to your invoice or directly contact your artist.

3. Payments

• Balances are due on the day of the appointment.

• Accepted payment methods include Square (all major cards) and cash.

• Tipping is optional and at the client’s discretion; it is not expected.
  
  4. All Sales Final

  All payments made to Samma Charles Art Studios — including deposits, session fees, artwork fees, merchandise, and jewelry — are final and non-refundable.

  Once a product or service is purchased:

  • No refunds will be issued for change of mind, personal circumstances, or dissatisfaction with design after approval.

  • Tattoo and piercing services are bespoke and delivered in real-time; results may vary with healing, lifestyle, and individual skin types.

  In the rare event that the studio determines a refund or credit is appropriate, this will be issued solely at the studio’s discretion and must be agreed on in writing by management.

5. Age & ID

• All clients must be 18 years or older.

• Valid government-issued photo ID is required at every appointment.

6. Health & Safety

• Clients must disclose any medical conditions, allergies, or medications that may affect tattooing or piercing.

• The studio reserves the right to refuse service if a client appears under the influence of alcohol or drugs.

• Clients must follow aftercare instructions provided by their artist.

7. Copyright & Intellectual Property

• All artwork, designs, and photographs created by the studio remain the intellectual property of Samma Charles Art Studios and/or the individual artist.

• Clients are granted personal use of the design only.

• Reproduction, commercial use, or distribution of artwork without written permission is strictly prohibited.

8. Client Data & Privacy

We collect only the personal information necessary to safely and legally provide tattoo and piercing services. This may include: contact details, medical disclosures, appointment history, and reference photographs.

Personal data is used solely for:

• Appointment scheduling and confirmations

• Health and safety compliance

• Record-keeping required by local regulations

• Studio communication related to your booking or ongoing work

Your data will never be sold, traded, or shared with unaffiliated third parties for marketing or commercial purposes.

We may share required details with:

• Payment processors (e.g., Square)

• Legal or regulatory authorities only when required by law

All records are stored securely. We retain personal data only for the period necessary to fulfill legal or operational requirements.

Your Rights
Clients may request:

• Access to the personal information we hold

• Correction of inaccurate information

• Deletion of personal data when legally permissible

Requests can be submitted to the studio via email. We will respond within the time frames required by applicable data protection law.

By booking an appointment, clients consent to the studio’s handling of personal information in accordance with this policy.

9. Photography & Media

• The studio and its artists reserve the right to photograph work created in the studio for use in portfolios, exhibitions, publications, and marketing.

• Clients who wish to remain unphotographed must request this in advance; approval is at the studio’s discretion.

10. Studio Liability

• Tattoos and piercings are permanent procedures and carry inherent risks.

• The studio takes all reasonable precautions but is not liable for adverse reactions, fading, scarring, or variations in colour and healing.

• Clients accept full responsibility for following aftercare and acknowledge results may vary.

• Liability for any claim is limited to the amount paid by the client up to that date.

11. Aftercare & Touch-Ups

• Aftercare instructions will be provided by your artist.

• Touch-up policies vary by artist; please confirm at your appointment.

• Touch-ups due to client negligence (e.g., poor aftercare, sun damage) may incur additional charges.

12. Personnel

• In the event of illness or incapacity, the studio will reschedule your appointment at no additional cost.

• Assistants may be present or involved in photography, video, or support during sessions.

13. Governing Law

• These terms are governed by the laws of the country in which the service takes place (UK for Oxford, US for Boston).

14. Entire Agreement

• These terms represent the entire understanding between client and studio.

• No modifications are valid unless made in writing and signed by both parties.